Activating Debug Mode

General Debug Logs

If the Instana support team requires general debug logs, please run instana-debug. The output will be written into /tmp/instana-debug-{dateFromToday}.

When providing these logs, please also include the program output of instana-debug.

Debug Logs For a Specific Component

  • Go to /opt/instana/{componentName}/etc
  • Open logback.xml
  • Set the root log level from INFO to DEBUG

    <root level="DEBUG">
         <appender-ref ref="FILE" />
         <appender-ref ref="SYSLOG" />
     </root>
  • Finally, restart the component with systemctl restart instana-{componentName}

Note: When finished, ensure the root log level is set back to INFO afterwards.